Friends & Family Purchasing Strategy

I’m going to make this short and sweet. Let’s start with a couple of facts:

The strategy I will explain below only works if Nordstrom and Bloomingdale’s have the exact same product available at time of purchase (includes sizes, colors, etc.).

Here’s how it works:

  1. Find an item you want to purchase (DUH!).
  2. Add the item to your cart on Bloomingdale’s website and apply the promotion code to be sure it’s applicable.
  3. Purchase the item from Nordstrom online and note your order #.
  4. Call Nordstrom customer service, give them your order # and ask for a price match. Tell them the competitor and promotion code you used.
  5. The customer service rep will confirm the promotion on the competitor’s website.
  6. Your order total will be adjusted/reduced.
  7. Wait for your credit to appear on your statement (usually 2-3 business days).

screen-shot-2016-12-02-at-11-13-51-amSo what does this mean? When it’s Friends & Family at Bloomingdale’s or Macy’s or Lord & Taylor or Dillard’s, it’s also Friends & Family at Nordstrom! Use this approach with ALL competitors, large and small! #shoppingqueen #winning #thatisall